Forum Discussion

madhupriya's avatar
Occasional Contributor
2 years ago

Unable to add owner field when imported test case via .csv file

What is the format to add owner name in the field. I get the following warning message saying      Cannot add value Madhu Pishke to field Owner - Invalid user value. User fields should match the ...
  • MisterB's avatar
    2 years ago

    Hi.  I've come across this issue since last posting.  I think you have to use the hex(?) value of the user ID (not the username that's displayed).  The way I currently find that value is to create a Jira issue, assign the user I want to import as the reporter or assignee, then use the "Export to XML" function (which opens a new tab) and find the username and corresponding user value.  I then record the userIDs into a table in the Jira issue so that I have a record for the future if needed...