What is the format to add owner name in the field. I get the following warning message saying Cannot add value Madhu Pishke to field Owner - Invalid user value. User fields should match the key of an existing Jira user. E.g. "john.doe". What is the correct format to do so?

Hi. I've come across this issue since last posting. I think you have to use the hex(?) value of the user ID (not the username that's displayed). The way I currently find that value is to create a Jira issue, assign the user I want to import as the reporter or assignee, then use the "Export to XML" function (which opens a new tab) and find the username and corresponding user value. I then record the userIDs into a table in the Jira issue so that I have a record for the future if needed...

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madhupriya

Occasional Contributor

3 years ago

Solved

Unable to add owner field when imported test case via .csv file

What is the format to add owner name in the field. I get the following warning message saying

Cannot add value Madhu Pishke to field Owner - Invalid user value. User fields should match the key of an existing Jira user. E.g. "john.doe".

What is the correct format to do so?

InsideZephyrScale

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Unable to add owner field when imported test case via .csv file

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