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Guido_P
Occasional Contributor
2 years ago

Process "crashed" and test fails when closing the application in test

Hi all,   I recently migrated my Testcomplete 14 tests to 15 and am currently running Version: 15.49.6.7 x64. We are using Testcomplete to regression test our desktop applications and have recentl...
  • rraghvani's avatar
    2 years ago

    If you have closed the application via the menu option File -> Close, the applications closes but the process remains. Then ideally you should have a Sys.WaitProcess Method that checks the process, before continuing with the remaining tests

     

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Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:101860":{"__typename":"User","id":"user:101860","uid":101860,"login":"Guido_P","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.smartbear.com/t5/s/nwkab66374/m_assets/avatars/default/avatar-11.svg"},"rank":{"__ref":"Rank:rank:14"},"email":"","messagesCount":10,"biography":null,"topicsCount":3,"kudosReceivedCount":0,"kudosGivenCount":2,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-10-07T02:01:45.670-07:00","confirmEmailStatus":null,"registrationAccessLevel":null,"ssoRegistrationFields":[]},"followersCount":null,"solutionsCount":0,"ssoId":null,"entityType":"USER","eventPath":"community:nwkab66374/user:101860"},"ForumTopicMessage:message:247770":{"__typename":"ForumTopicMessage","uid":247770,"subject":"Process \"crashed\" and test fails when closing the application in test","id":"message:247770","revisionNum":1,"repliesCount":13,"author":{"__ref":"User:user:101860"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:testcomplete-questions"},"conversation":{"__ref":"Conversation:conversation:247770"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:247770"},"body@stripHtml({\"truncateLength\":200})":" Hi all,   I recently migrated my Testcomplete 14 tests to 15 and am currently running Version: 15.49.6.7 x64. We are using Testcomplete to regression test our desktop applications and have recentl...","body@stringLength":"1647","rawBody":"

Hi all,

 

I recently migrated my Testcomplete 14 tests to 15 and am currently running Version: 15.49.6.7 x64.
We are using Testcomplete to regression test our desktop applications and have recently upgraded our desktop application to use Java 17.


The execution plan consists of several tests with the application called \"Workbench\". The way of working will most likely look familiar:

Now, when I do a full run,let's say the execution plan has four tests to run, the following happens:
Test 1 executes, the application is closed by Testcomplete and Test 2 executes, the application is closed , test 3 and 4 run but after issuing the final close \"Workbench\" command (after executing test 4), Testcomplete will fail the test stating the \"Workbench.exe\" process crashed and test execution is interrupted.

However, in my opinion, the process didn't \"crash\" but was terminated by Testcomplete on account of the execution plan (which it did 3 times succesfully with the same nametest \"CloseApplication\". There are built in delays in that test to ensure the process has fully completed, but that doesn't seem to help.

 

Any ideas?

","kudosSumWeight":0,"postTime":"2023-03-29T05:03:11.104-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:Debugging","text":"Debugging","time":"2021-10-20T11:38:08.050-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wy","node":{"__typename":"Tag","id":"tag:Desktop Testing","text":"Desktop Testing","time":"2015-06-10T03:45:54.639-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wz","node":{"__typename":"Tag","id":"tag:Test Run","text":"Test Run","time":"2021-10-19T12:13:44.782-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:247770_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":1907},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi all,

 

I recently migrated my Testcomplete 14 tests to 15 and am currently running Version: 15.49.6.7 x64.
We are using Testcomplete to regression test our desktop applications and have recently upgraded our desktop application to use Java 17.


The execution plan consists of several tests with the application called \"Workbench\". The way of working will most likely look familiar:

Now, when I do a full run,let's say the execution plan has four tests to run, the following happens:
Test 1 executes, the application is closed by Testcomplete and Test 2 executes, the application is closed , test 3 and 4 run but after issuing the final close \"Workbench\" command (after executing test 4), Testcomplete will fail the test stating the \"Workbench.exe\" process crashed and test execution is interrupted.

However, in my opinion, the process didn't \"crash\" but was terminated by Testcomplete on account of the execution plan (which it did 3 times succesfully with the same nametest \"CloseApplication\". There are built in delays in that test to ensure the process has fully completed, but that doesn't seem to help.

 

Any ideas?

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Hi Robert,

 

thanks for taking the time to read my wall of text and replying. Unfortunately, I can't agree with test 4 being the issue. Not fully yet, anyway.

When I run test 4 stand alone it will crash one time, but when I re-run it, it passes without even blinking an eye. Not done enough tries to give a percentage of fails but will do so soon.

 

IF it crashes and burns it immediately happens after I see the project being closed and the shellWorkbenchwindow receives the Close operation from Testcomplete.
The close project is a separate nametest and is the last thing to fully pass before the crash occurs according to the log.

 

Below is an example:

 

","body@stringLength":"1188","rawBody":"

Hi Robert,

 

thanks for taking the time to read my wall of text and replying. Unfortunately, I can't agree with test 4 being the issue. Not fully yet, anyway.

When I run test 4 stand alone it will crash one time, but when I re-run it, it passes without even blinking an eye. Not done enough tries to give a percentage of fails but will do so soon.

 

IF it crashes and burns it immediately happens after I see the project being closed and the shellWorkbenchwindow receives the Close operation from Testcomplete.
The close project is a separate nametest and is the last thing to fully pass before the crash occurs according to the log.

 

Below is an example:

 

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If you have closed the application via the menu option File -> Close, the applications closes but the process remains. Then ideally you should have a Sys.WaitProcess Method that checks the process, before continuing with the remaining tests

 

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Process \"crashed\" and test fails when closing the application in test","moderationData":{"__ref":"ModerationData:moderation_data:247786"},"body":"

Could you post a screenshot or the code for your close application test?  I'd like to see how you're actually doing the call.

Another thought that has come to mind, though, is that I THINK (but I could be wrong) that there is some sort of automatic setting that if an application is added as a Tested Application in the appropriate project component, that it automatically closes that application at the end of a test run.  So, I wonder if there may be conflicting closes happening.  You're calling your close routine which executes and completes but then TestComplete is trying to close the same application that you already started the Close process for and it registers it as a \"Crash\".

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OK, yes, I was wrong.  There doesn't appear to be such a setting.

However, question:  Your application... are you using it as a Tested Application in TestComplete?  If so, what do you have your \"Run Mode\" set to?

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Edit: found it. It is set to simple.

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