Error: Cannot copy the remote log. Failed to invoke an object.

Hi Mike,



Please update to the latest version of TestComplete/TestExecute (v. 8.60) on the master and slave machines and check whether the problem persists. If this suggestion does not help, please answer the questions below:


1. What is the size of the log generated on the slave machine?


2. Does the problem occur with any slave machine or with a specific machine only?


3. Does the execution end successfully if you set the Copy remote log option described in the Editing Task Properties help topic to Do not copy?

4. Does the slave machine get restarted during the test run?

Hey Allen,



Updating to 8.60 worked... Cheers...

Well now it returned again.



I updated to 8.60 and it seemed for work for a long time, however now I get the problem again.



The error is now "Cannot run the remote project."



1. What is the size of the log generated on the slave machine?

Log size is 9,3mb

2. Does the problem occur with any slave machine or with a specific machine only?


Currently only tested this on one slave machine. And will only use this test on that machine.

3. Does the execution end successfully if you set the Copy remote log option described in the Editing Task Properties help topic to Do not copy?

No it ends with errors. (The reason why the file is large, as it contains pictures of the failed items.

4. Does the slave machine get restarted during the test run?


No the machine isn't restarted during the test.



Hope it helps..

Hi Mike,



As I understand, you're facing another problem now and it occurs before test run, not after test run. So, it's not a very good idea to work on this in a thread which considered another error message. Anyway, I recommend that you go through the Message - Verification failed help topic which can probably help you resolve this.

Greetings Allen,



Thanks for the fast reply.



No the error is after the testrun, it is the error it gave me when it tried to copy the log back to the master, after a remote full session run.



I've included screenshot of the testrun overview that I get mailed when it runs the test to an end, and the Report that it generated from the same run in Testcomplete.



As you can see the initiation time and end time are the same, well not the end, as the script ends and sends the mail before testcomplete came to the idea that it couldn't complete the log transfer.

I have also previous logs a couple of days ago where it gives the above mentioned error, however this was the latest run today that it gave this error. 



The error might just have been a fluke that TC gave this time around and should have given the above mentioned error instead.

Hi Mike,





OK, thanks for the additional details. Looks really strange, but we suppose that this can be somehow related to the log copy operation indeed.

3. Does the execution end successfully if you set the Copy remote log option described in the Editing Task Properties help topic to Do not copy? No it ends with errors. (The reason why the file is large, as it contains pictures of the failed items.

Could you please describe what happens when the option is set to "Do not copy" in detail? Do you get exactly the same error message in this case?

Think that I misunderstood your last question and just answered no as in I have not run it without it without copying the log.



I just ran it, and it says the following.

NOTE: The log has not been copied.

ERROR: The remote log contains errors.

Hi Mike,





So, the error did not occur this time (as I understand, it is expected for your remote log to have some errors), right?

Yes correct, the above mentioned error didn't occur, but was my guess as well since it didn't copy the log and it seems that it is a problem when the log is too big on the slave side that it doesn't copy it back to the master. 

Hi Mike,





We have created a new version of the Network Suite plug-in that should solve the problem. Please contact Support directly to get it.

Refer to this thread in your submission.





Thanks!