Add a 5th Role
I work in a very large organization. The default 4 roles is not enough for my organization. We are having to combine roles to keep the number to 4. Given we have a lot of turnovers, we have rookie team members who make mistakes executing processes. The additional 5th role is needed to correct mistakes made by rookies in SmartBear. When I say rookies, it also includes managers and technical leads who have no experience with the document material and can prematurely move the review to the next state when it isn't ready.
required participants to complete review
It would be great if this setting in the roles area could include a selection of 'all the participants with this role' we have a role that is required. However sometimes we need to have 2 (or more) people with this role participate. There is no way to configure the tool to say everyone on the review with this role needs to participate.
ITAR/Export Control
Would like the ability to identify and restrict access to Reviews containing Export/ITAR restricted data. Recommend having the option to identify a Group as ITAR restricted or non-ITAR, which would then activate a corresponding field for each user in the group. User accounts should also allow this property to be selected independently from the group. An "Export Restriction" field would get added to Reviews and when that field has "ITAR" selected, it prevents any users with the non-ITAR property on their account from accessing the review.
Allow Admins to close reviews
Bringing back an old thread - I'd like anyone with Admin privileges to be able to move a review to Completed. We've had several instances where someone has left the company, or is on extended leave, and their roles is required to move a review to completed. On solution is to shuffle roles - while that will allow a review to close, it's "not right". If the author of a document is out sick - yes I can assign the author role to someone else - but now you are fudging the review records in order to get the closure. Later when an auditor comes in we have to give a song and dance as to why the roles in the review don't represent the actual roles the staff members have. We shouldn't need to alter the records to move things forward. The review is more than a record of defects - it's a record of who did what, and we shouldn't need to compromise that to get around a technical glitch.
