Zephyr Scale not working
Hi, I attempted to use Zephyr Scale as I normally do, but this time it didn't respond. I clicked on Zephyr Scale several times with no result. Eventually, after multiple attempts, the following error message appeared (image attached). Could you please advise on how to resolve this? Thank You.
Unexpected server error
I am getting an Unexpected server error every time I try to run an automated test case. I checked dev tools for more details and this is the payload: {message: "Unexpected server error", errorId: "45545c83-2dad-4400-ab8f-c40f7b2b68fe"}. I tried clearing my cache, and I also checked with my colleague if he can run the test. It didn't work. Can anyone please help me with this issue?
How do I create a report on test cases showing who created them?
I'd like to run a report on our test cases that groups them by who created them so that we can better align which folder they are in (based on the area of the product that person is most likely working on). The reports, when exporter, do show who created a test case, but I can't find a report that shows me ALL of the test cases. Is there a way to report on Test Case "created by" - and filter by person? I've tried various exports of lists of test cases, but I can't define which fields to show and it doesn't export the name of the person who created. I've checked out some of the reports, but they don't actually export a list of every single test case in our repository. thanks!
Error for licence
Hello Zephyr team! We are your clients using the Zephyr application. Recently, we encountered an issue related to the license. At the moment, we are unable to continue using your application, although we would very much like to. We were using the trial period, and now, when we click "Subscribe" or "Get Started", we receive the following error message: "We ran into a little trouble. Unfortunately, we’re unable to process your request. Please retry again in some time." We would greatly appreciate your assistance in resolving this issue. Thank you in advance!
UTF-8 file import issue for custom fields
Hi! I'm encountering a problem with character encoding when importing test cases using a UTF-8 .csv file. Specifically, Swedish characters like ö, ä, and å are not being converted correctly into custom fields of type Text Field (single line). These characters display correctly in standard fields, but in custom fields, Ö is imported and displayed as Ö. File encoding: Unicode (UTF-8) I've tried both .csv and .xml imports, but the issue persists. Any help is greatly appreciated. Thanks!
Filter test cases outside folders
Hi, I'm in the process of organizing the test cases of a project into folders. The current structure is as depicted in this screenshot. As you can see, there are 28 of the total test cases that don't belong into any folder yet. I was wondering if there is a way to filter all test cases that are outside of any folder, since checking manually all of the 551 would be quite laborious. I can easily filter test cases inside a folder, but at first sight I don't see a explicit way of filtering those outside a folder. If you have any idea if what I need is even possible I would be thankful if you let me know. Thanks in advance and best regards.
Inquiry on Zephyr BLE Support and LTE Data Transmission
Hi, I am reaching out to inquire about the following topics related to the Zephyr project: BLE Topology Support: Does Zephyr support a Multi-Slave Multi-Master Dual-Topology configuration for Bluetooth Low Energy (BLE)? We are particularly interested in understanding the capabilities and limitations in this area. Data Transmission via LTE: We are exploring options for transmitting data received via BLE over LTE. Are there any existing LTE APIs within Zephyr that you would recommend for this purpose? Additionally, any guidance on best practices for implementing this functionality would be greatly appreciated. Thank you for your assistance. I look forward to your insights.
Uploading CSV file throws an error
Hi, I'm new here and currently using Zephyr Scale as our test management tool. I have a question about uploading CSV files. Every time I try to upload a file, I get an error. I even tried uploading a file I downloaded from Zephyr to ensure the format wasn't the issue and it is still throwing the same error message.Test Player is completely empty/does not appear
Sometime today, the test player stopped loading for everyone on my team. This means we cannot use Zephyr Scale at all for testing and we are effectively blocked. Anytime we click on a test cycle to run it, we get a blank screen, completely empty. There was an incident today that was reported fixed, but we are still unable to use the test player!
