Knowledge Base Article

How to identify your username

To identify your SmartBear Community User Name, please follow the instructions below.

  1.  Visit and enter the email address associated with your account.
  2. If an account is associated with the address provided, an email will be sent with a link to reset your password.
  3. Your username will be in the email greeting "Hi [Username],". You can proceed to reset your password if necessary

If you need additional assistance, please reach out to



Updated 6 months ago
Version 1.0

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