lsrosenberg's avatar
New Contributor
9 years ago
New Idea

With multiple levels of accounts, allow "Switch Account" to assign a specific userid

We have a primary and a sub-account in our AlertSite portal. If I login to the primary account and use the Switch Account to work with the separate set of monitors for the sub-account, I currently get automatically logged in to the primary administrative userid on the sub-account. This causes issues in the Chart facility, where it continually requests the userid/password for the primary account, and that account is not my own and I don't know the password.


I would suggest that when you use the Switch Account, you can assign a specific userid to be associated in the sub-account.



Larry Rosenberg

1 Comment

  • All the co-admins and admin of the parent account possess the main admin on the sub-account when they switch. This is why the logins conflict.