I understand that currently there is no API available to integrate Alertsite with Service now..
The REST APIs are more of a pull mechanism;
Please check if there is any POST API solution available to integrate Alertsite with Service now, there by enabling real time transfer of data. It would be great to have that option as that would also help in building an integration with a service management tool which is widely used..
Looking forward to inputs and suggestions.
I'm going to stick my neck out here and say that I remember that we had this issue on one of our Windows 10 machines and we turned off the setting: Options\Engines\General\Windows Store Applications 'Enable support for testing Windows Store applications (requires restart). We unchecked it.
This assumes that you are not testing Windows Store Applications.
We also saw that calculator or some other Windows app would start when TestExecute started up when this setting was checked = on.
If you have both TestComplete and TestExecute on the machine you willl have to make that entry in both applications.
We are using TestComplete and TestExecute version 11.20.1491.7
I have seen the same thing dozens of times on my 2 windows 10 PCs, when running several hours worth of tests on them. I looked it up and it seems sihost.exe is the wrapper around windows explorer for cortana and stuff like that. So when it crashes, windows automatically restarts it, and if the tests run long enough, it will crash again. I similarly did not have any issues with the tests other than the error and the fact that my test emails my manager that it failed as a result of that error.
I did not try the windows store applications suggestion.
Thank you both so much for your responses. I didn't mention that I had the Window Applications popping up like was mentioned in the above resolution because I didn't connect the two issues! I am in fact on Windows 10, and disabling testing the Windows Applications has appeared to fix my issue.
Again, thanks so much. This community always comes through.
Disabling windows store app testing worked for me as well.
AlumniServiceNow alert integration is available now:
https://support.smartbear.com/alertsite/docs/integrations/servicenow.html
Thanks Denis for the suggestion on the email option..
Infact we already started using that and is working fine, however there is always a possibility/risk in terms of delay in sending or receiving emails; And when we monitor URLs of critical applications, we wanted to eliminate that risk and hence would like to go with an API integration..
AlumniStay tuned for more news on this topic!
In the meantime, we have customers using ServiceNow's email integration with our email alerts.
