It is not a blocking issue, i just would like to know why it happens and how to avoid this crash report.
Thanks.
Lee
Additional Info of TestLog:
Exception code: 0x0000005
Process identifier (PID): 7384.
Dump file: iexplore ue ca90d91e.dmp.","kudosSumWeight":0,"postTime":"2014-03-02T21:18:13.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:86305_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":9637},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"Hi, I receive this Error Message \"The iexplore.exe process crashed\" occasionally after open browser event. Everything else works fine, browser is still started and workflow is not interrupted. Test log just contains sometimes this crash message. Any advice to avoid this Error message?
It is not a blocking issue, i just would like to know why it happens and how to avoid this crash report.
Thanks.
Lee
Additional Info of TestLog:
Exception code: 0x0000005
Process identifier (PID): 7384.
Dump file: iexplore ue ca90d91e.dmp."},"Conversation:conversation:86305":{"__typename":"Conversation","id":"conversation:86305","solved":true,"topic":{"__ref":"ForumTopicMessage:message:86305"},"lastPostingActivityTime":"2015-05-27T03:16:29.880-07:00","lastPostTime":"2015-05-27T03:16:29.880-07:00","unreadReplyCount":17,"isSubscribed":false},"ModerationData:moderation_data:86305":{"__typename":"ModerationData","id":"moderation_data:86305","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:86305_1":{"__typename":"Revision","id":"revision:86305_1","lastEditTime":"2014-03-02T21:18:13.000-08:00"},"ForumReplyMessage:message:86340":{"__typename":"ForumReplyMessage","id":"message:86340","conversation":{"__ref":"Conversation:conversation:86305"},"author":{"__ref":"User:user:55247"},"entityType":"FORUM_REPLY","eventPath":"category:TestComplete_forum/community:nwkab66374board:testcomplete-questions/message:86305/message:86340","revisionNum":1,"uid":86340,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:testcomplete-questions"},"subject":"Re: The iexplore.exe process crashed","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:86340"},"parent":{"__ref":"ForumTopicMessage:message:86305"},"body":"
- Internet Explorer Add- damaged . Disables damaged accessories.
- The Phishing Filter is turned off . Enables the phishing filter .
- The pop-up blocker is disabled . Activates Pop- ups .
- The security settings are not set to the recommended settings . Resets security to the recommended settings .
- Internet Explorer does not update cached pages or updates inefficiently , slowing down the boot . Resets the policy page for automatic synchronization .
- The cache size is too small or too large , which causes slow performance . Resets the cache size to be between 50-250 MB default page .
- Concurrent server connections are defined as low or too high , which causes slow performance . Restore settings simultaneous connections of Internet Explorer with default values .
- The pop- ups are disabled, allowing screens popup . Enable Pop- ups .
Resets the security settings of Internet Explorer to default levels ( recommended ) .
- Enable the Phishing Filter .
- Enable Data Execution Prevention for Internet Explorer
- Internet Explorer Add- damaged . Disables damaged accessories.
- The Phishing Filter is turned off . Enables the phishing filter .
- The pop-up blocker is disabled . Activates Pop- ups .
- The security settings are not set to the recommended settings . Resets security to the recommended settings .
- Internet Explorer does not update cached pages or updates inefficiently , slowing down the boot . Resets the policy page for automatic synchronization .
- The cache size is too small or too large , which causes slow performance . Resets the cache size to be between 50-250 MB default page .
- Concurrent server connections are defined as low or too high , which causes slow performance . Restore settings simultaneous connections of Internet Explorer with default values .
- The pop- ups are disabled, allowing screens popup . Enable Pop- ups .
Resets the security settings of Internet Explorer to default levels ( recommended ) .
- Enable the Phishing Filter .
- Enable Data Execution Prevention for Internet Explorer
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Lee Hou, take a look.
If nothing to solve this problem, maybe you have to consider to live with the problem. :(
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