TestComplete trial license

Question

Hi, 
1 week into the 30 days Trial license I am not able to use TestComplete anymore. Went into trouble upon launching Testcomplete. Can anyone tell me what's wrong? 
Many Thanks,
Dixie
Error message:
"Input/Output error occurred in secure storage area of HASP SL key or a USB error occurred when communicating with a HASP HL key. 
Error code: hasp_update, 43"
Screen shot is attached.

tanyayatskovska · Accepted Answer

Hi&nbsp;dixie,
Do you have the TestComplete installed on a VM? License binds to hardware and any changes may lead to the license issues. I recommend that you contact the Support Team to resolve this license issue. You can reach out to them here:
https://support.smartbear.com/message/?prod=TestComplete

Forum Discussion

TestComplete trial license

Recent Discussions

How to automatically export summary after executing multiple test items

Chrome minimizes and reopens every on screen action

Incorrect Date Calculation When Adding One Month with AddMonths Function

Related Content

Regarding trial version license

TestComplete Trial Chrome not recording

Trial License file location