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AndiiiA
New Contributor
8 months ago
Solved

OCR service failed to process the document

Since the your maintenance today we're encountering an OCR issue:

 

Details:
Image dimension: 46x41
Size: 755 bytes
Hash: 363b161c3a2f0e4d1c3dc9ca5607c401
Request execution time: 469 ms
Server: https://ocr.api.dev.smartbear.com
Status code: 500 (Internal Server Error.)
Error message: remaining connection slots are reserved for non-replication superuser connections.
 
Does anybody have the same problem? Is it a server issue?
  • Hi All 

     

    I have tried replicating this on 15.55 / 15.53 and 15.50 

     

    It seems like it is working

     

    Can you check again ? 

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