Forum Discussion

Mehdi_admin's avatar
New Contributor
2 years ago

Not able to launch TestComplet

Hi team,


We are currently facing a problem with one of our user.

The application is installed on a VDI, on Vmware horizon.

It's imposible for her to connect to the application ( using the shortcut 'TestComplete' ),  but her coworker are able to connect.
When she try, she get this error  " Failed to open the  Error message: ERR_CONNECTION_REFUSED  Error code: -102 "


But in the smartbear console, all seems good.  I'm even able to see other connection :



Could someone help us ?  thank a lot by advance

1 Reply

  • rraghvani's avatar
    Champion Level 3

    Are you able to access that URL on the machine that you are having trouble launching TC on?


    The ERR_CONNECTION_REFUSED error is a client-side problem that can be caused by incorrect firewall, system or browser settings, but also by malware or a faulty Internet connection. In exceptional cases, however, the message is also displayed if the website is unavailable