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Whenever I am trying to highlight the webelements from NameMapping it is not getting highlighted. When I try to add any new element I can only see the outer page, not able to access elements inside it. I get below when I try to add new element
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Hi,
I am trying to install TestComplete.exe on a Windows7 Enterprise machine (v6.1 ServicePack1)
(I can see other posts that have experienced this, but cannot find any resolution)
Points to Note:
1. I have Administrator Privileges.
2. I keep getting the above error telling me TestComplete.exe is already running (but I have checked the task manager and it is not).
3. I have tried uninstalling first and it tells me - Unable to find TestComplete14 installed on this machine
4. I tried installing in Silent Mode to get a log and it output the following (Just added the last few lines)
11:53:06: All operations are complete. 11:53:06: Scenario player has finished playing all the scenarios. 11:53:06: Start 11:53:06: None of the known products is installed. 11:53:06: IsUninstall: False 11:53:06: Checking the installation environment 11:53:06: TPreconditionsPage: Enter 11:53:06: TPreconditionsPage: Check actual 11:53:06: Proceed 11:53:06: Finalize 11:53:06: End 11:53:11: Error message: \"TestComplete.exe is running.\" 11:53:11: Exit with code: 1
5. The machine is locked down with not much access to the outside world (for security purposes)
6. I am doing the install by Remote Desktop
Any ideas as to what is going wrong? Should I log a support Issue?
","body@stringLength":"1575","rawBody":"
Hi,
I am trying to install TestComplete.exe on a Windows7 Enterprise machine (v6.1 ServicePack1)
(I can see other posts that have experienced this, but cannot find any resolution)
Points to Note:
1. I have Administrator Privileges.
2. I keep getting the above error telling me TestComplete.exe is already running (but I have checked the task manager and it is not).
3. I have tried uninstalling first and it tells me - Unable to find TestComplete14 installed on this machine
4. I tried installing in Silent Mode to get a log and it output the following (Just added the last few lines)
11:53:06: All operations are complete. 11:53:06: Scenario player has finished playing all the scenarios. 11:53:06: Start 11:53:06: None of the known products is installed. 11:53:06: IsUninstall: False 11:53:06: Checking the installation environment 11:53:06: TPreconditionsPage: Enter 11:53:06: TPreconditionsPage: Check actual 11:53:06: Proceed 11:53:06: Finalize 11:53:06: End 11:53:11: Error message: \"TestComplete.exe is running.\" 11:53:11: Exit with code: 1
5. The machine is locked down with not much access to the outside world (for security purposes)
6. I am doing the install by Remote Desktop
Any ideas as to what is going wrong? Should I log a support Issue?
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Even with the installation error, does TestComplete run afterwards?
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Hi Marsha,
No the Install is halted, it is almost instantaneous. Nothing is installed (it is like the pre-install checks are failing).
(NB. If I try to uninstall after the message it tells me it could not find TestComplete to uninstall it)
It is also worth noting that this machine has no internet access is this a requirement ? (Unfortunately, I cannot add it to try it out)
Thank you for your response.
Kind Regards
Mike
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I found this similar post for an issue in test execute that got resolved - I'll take a backup of the registry and see if I have something similar that I can remove.
Re: TestExecute install fails with Error code -1, seeing previous installation even though not exist
this worked:
Our developers want you to remove the following keys before install new version of TE:
Afterwards, try installing the latest release of TestExecute and see if the issue still occurs.
I will update the post after I have tried it out
Thanks
Mike
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Unfortunately that did not work.
I searched the registry and could not find anything similar or SmartBear related,
I checked I could Create a Registry key and value - all okay (I then deleted it okay)
I re-ran the install and got the same error here's the full log:
14:25:26: 14:25:26: Start 14:25:26: Computer: <I removed this from the log output> 14:25:26: Version: 14.74.437 14:25:26: Start 14:25:26: Proceed 14:25:26: Finalize 14:25:26: End 14:25:26: Start 14:25:26: Proceed 14:25:26: Finalize 14:25:26: End 14:25:26: >>Reading the packed content... 14:25:26: Scenario count: 1 14:25:26: An empty scenario is detected. 14:25:26: >>Waiting for background tasks to complete. 14:25:26: >>Finishing... 14:25:26: All operations are complete. 14:25:26: Scenario player has finished playing all the scenarios. 14:25:26: Start 14:25:26: None of the known products is installed. 14:25:26: IsUninstall: False 14:25:26: Checking the installation environment 14:25:26: TPreconditionsPage: Enter 14:25:26: TPreconditionsPage: Check actual 14:25:26: Proceed 14:25:26: Finalize 14:25:26: End 14:25:31: Error message: \"TestComplete.exe is running.\" 14:25:31: Exit with code: 1
Definately nothing installed. Any other suggestions welcome
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You were correct in your earlier post. You need an internet connection to install.
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