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bhakti's avatar
bhakti
Contributor
9 years ago
Solved

How testcomplete supports after procuring the license

Hi,

 

We have been provided with Activation License from our client

Do we need to ask for "Customer ID" "Username" and "Password" from client.

in order to get best online support 

 

Is the following link for online suuport ?

https://my.smartbear.com/login.asp 

 

Please help me to understand the supporting process .

 

Regards,

 

Bhakti

 

 

 

  • TanyaYatskovska's avatar
    TanyaYatskovska
    9 years ago

    Hi,

     

    The link you mentioned is for your SmartBear account. There, you can download installation files for your products, get license information and much more. If you need to contact the Support Team, use this Contact Form: http://support.smartbear.com/product-list/

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  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    9 years ago

    Hi,

     

    The link you mentioned is for your SmartBear account. There, you can download installation files for your products, get license information and much more. If you need to contact the Support Team, use this Contact Form: http://support.smartbear.com/product-list/

    • bhakti's avatar
      bhakti
      Contributor
      9 years ago

      Thankx for useful information :-)

       

      Regards,

      Bhakti