QAC v11.3 Jira Synchronize

Question

hello,Has anyone upgrade their QAC to v11.3 and knows how to connect to different JIRA environments? We've upgraded QAC and sync it to our jira dev environment to explore. &nbsp;We're ready to sync to jira prod but I am not able to find where it can be done. I've searched but was not able to find an answer in the smartbear community. &nbsp;Any suggestions is greatly appreciate it.&nbsp;

nastya_khovrina · Answer

Hello Chhun,
&nbsp;
Detailed information about QAC-JIRA integration cab be found in the JIRA Integration Guide: https://downloads.smartbear.com/QAComplete/Enterprise/113/QAComplete-Integration-for-JIRA-Plugin.pdf
&nbsp;
AnastasiaCustomer Care Team

crem · Answer

Hi Anastasia,The guide was very&nbsp;helpful. We are able to get the meat of&nbsp;integration working. However, we are still having issue&nbsp;configuring the&nbsp;URLs between&nbsp;JIRA and QAC to pass correctly. It's is passing the&nbsp;GUID.&nbsp;Can you tell us or point to documentation that talks about&nbsp;the URL configuration using the JIRA&nbsp;plug-in?&nbsp;Thanks,Chhun

nastya_khovrina · Answer

Hi Chhun,
&nbsp;
To connect to a different JIRA server, you need to disconnect from the currently connected server. For that, you need to click the Disconnect button and enter the corresponding credentials for the different server.
If you meant something else, can you please clarify your question and&nbsp;provide me with screenshots?
&nbsp;
AnastasiaCustomer Care Team

crem · Answer

Hi Anastasia,No that is not what I meant.&nbsp; All the configuration and mapping are done. This issue is when a new requirement is created and an email is sent to user with QAC links attached in the body. Should be a QAC linking back to requirement ID but instead it's GUID. Please see screenshot.&nbsp;&nbsp;

nastya_khovrina · Answer

Hi Chhun,
&nbsp;
Thank you for your screenshot. Please note that the&nbsp;"QAC Links" field should be removed from list of available JIRA fields since QAC&nbsp;11.3.453. If you have QAC&nbsp;11.3.453 or above, please submit a new case to Support Team.
&nbsp;
AnastasiaCustomer Care Team

Forum Discussion

QAC v11.3 Jira Synchronize

Recent Discussions

Issues Tracking iPhone-Specific Bugs in QAComplete – Any Tips?

Why is getting page source using Python + Selenium not working, association declined?

Folders not visible in test execution result report

Related Content

Synchronization of Requirements pulled in from iTrack Jira

Test synchronization

Bitbucket synchronization Exception: null