how do I get the Master host to work in LoadComplete 3.2

Question

Hi, I upgraded to LoadComplete 3.2 and now the Host Master does not work anymore. If I use a remote RAS my tests work but if I leave it on Master I get RAS not started. Is ther an option I need to set to keep the Master working? We use the master settings for quick recordings and don't want to change all tests we have to a distributed machine.

I apreciate your recomendations, GJ

georg_jezersek · Answer

Hi, try to uninstall and reinstall the product. This was the only way for me to get it to work.&nbsp;The service for the RAS does not get registered properly, I guess.&nbsp;- GJ

ryanheidorn · Answer

Hi Anumakonda_mahe:
&nbsp;
Yes, in this case I suggest the same thing (uninstall/reinstall). Or, if you'd like, you can open a support ticket to&nbsp;have our support group&nbsp;troubleshoot this issue: http://support.smartbear.com/message/?prod=LoadComplete
&nbsp;
&nbsp;

anumakonda_mahe · Answer

Thanks,&nbsp;Now it is working fine after Re installing it.. thanks for your support.

ryanheidorn · Answer

Hi Georg,
&nbsp;
It sounds like this got messed up during upgrade. LoadComplete 3.2 includes some changes to the way the Master station&nbsp;generates load. It's possible that the service was not registered correctly. You could try uninstalling/reinstalling, but probably best to log a ticket with support: http://support.smartbear.com/message/?prod=LoadComplete
&nbsp;

anumakonda_mahe · Answer

Dear RyanHeidorn&nbsp;&nbsp;we are also getting same problem, i am unable to start master station.

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how do I get the Master host to work in LoadComplete 3.2

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