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Hi,
We definitely support files larger than 10 MB, so there shouldn't be any issues related to the size of your 409 KB file. Can you please post the error messages?
- johnmcdraperOccasional Contributor
Interesting. Let me jump on this thread - I'm having trouble as well.
I can upload a 25MB .docx file, but when I try to upload a second version, I get a "failed - Internal Server Error" error...
Hi John,
Probably, Collaborator server needs more memory to process such a big file, so try increasing maximum heap size for it.
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